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ديوان
Internet cut? Your main screens stay on display

Run your hotel from your phone: bookings, cash and staff in plain sight

Guest register, cash in dinar and dollars, housekeeping and staff in one system, in three languages. If the internet cuts, your main screens stay on display with the last saved copy.

Try it free for 10 days, no credit card

We help you set up your rooms and prices over WhatsApp, so you can start the same day.

More than 50 hotels across Iraq have tried Diwan, including hotels in Mosul, Erbil, Duhok, Baghdad, Kirkuk, Najaf, Karbala and Kut

Today screen: arrivals, departures and cleaning 📸 Real screenshot
Today screen: arrivals, departures and cleaning

3 languages

Arabic, Kurdish, English

Daily backups

Automatic and secure

10 days free

No credit card needed

WhatsApp messages

Confirmation & thank-you, one click

What changes in your hotel with Diwan?

Paper registers and Excel files

A guest register ready for the authorities, searchable by ID or phone number

Cash lost between shifts

A shift handover for each staff member: how much they took, in which currency and payment method

Working out dollars on paper

Dinar and dollars at an exchange rate you set, in bookings, invoices and reports

Internet cuts stop the work

Your main screens stay on display, read-only, with the last saved copy and refresh the moment the connection returns

Diwan covers our resort's needs excellently.
Orange Tourist Resort The manager Diwan subscriber Orange Tourist Resort One of the leading entertainment and family destinations in Wasit governorate

Everything your hotel needs

From the front desk to accounting, all in one complete system

Check-in and check-out, individual and group bookings, direct booking from your website, a waitlist, and a monthly room calendar

Available, occupied, needs cleaning, maintenance, with a floor map, a cleaning board and room inspection after cleaning

A profile for every guest with visit history, foreign passport support, and the daily registry for official reporting

Guests are flagged VIP automatically after a visit count you choose

Confirmation before arrival, and a thank-you after checkout, one click away

Automatic invoice at checkout with discounts, tax and extra charges

Occupancy, revenue, expenses and net income, with CSV export

Automatic double-entry ledger, trial balance and balance sheet, no manual bookkeeping required

Work in both currencies with an exchange rate you control

Staff files and leave, payroll runs and salary advances, in each employee's own currency

The fingerprint device sends attendance to Diwan automatically, with a shift for each employee and a monthly lateness and overtime report the manager approves

Decide what each type of staff, or each person, can do: from bookings and discounts to refunds and reports

A kanban board for room cleaning status, staff assignment, and a full cleaning log

Reaches staff even when the app is backgrounded, especially for housekeeping and maintenance

Book meeting rooms and event halls with automatic conflict detection, catering/AV charges, and dedicated invoicing

Switch between the three languages in one click, with a built-in user guide for every staff member in their language

Tables by hall, a screen and ticket for each kitchen, takeaway, discounts and a sales report, charged to the guest's room or paid on the spot, with a daily breakfast board

Swim sessions with a capacity (men, women and family hours), day passes, memberships and a daily water log

Appointments by therapist and room that never double-book, charged at completion, with therapist commission

Café, gym, laundry and more: each with its own price list, staff and report, plus laundry tickets and gym memberships, charged to the room or paid on the spot

Receive supplier purchases at average cost, stock counts, a what-to-buy list and stock value, plus several stores with transfers and stock requests

Internet cut? Diwan keeps your main screens on display

When the internet is cut, like during Iraq's national exam days, you still have the last saved copy of your key screens until the connection comes back.

  • Today's arrivals, rooms, bookings, housekeeping and maintenance stay on screen, with the time they were saved
  • Install it on your phone like an app and open it in one tap
  • Refreshes by itself the moment the connection is back

ⓘ New changes can't be saved until the connection is back.

Start in three steps

  1. Register your hotel

    A few hotel and contact details, in a minute, no credit card.

  2. Add your rooms and prices

    Create a batch of rooms at once and set their type and price.

  3. Welcome your first guest

    Book, check in and print the invoice from any phone.

Which plan fits your hotel?

Choose by hotel size. You can upgrade later when you grow.

Small or family hotel

Up to 30 rooms and 4 users. Reservations, invoices, housekeeping and group bookings are all in the Basic plan.

Try this plan free

Mid-size city hotel

Up to 80 rooms and 10 users. Financial reports, staff and payroll, and a housekeeping board with task assignment.

Try this plan free

Hotel with a restaurant, pool or halls

Up to 120 rooms and 15 users. Restaurant, pool, spa, event halls and full accounting.

Try this plan free

Plans & pricing

Free 10-day trial on any plan, no credit card required

Not sure which plan? Up to 30 rooms: Basic · up to 80 rooms: Pro · up to 120 rooms: Enterprise Find my plan

★ Most chosen
Best value

Basic

Small hotels and guesthouses

50,000 IQD/month

Paid as 300,000 IQD every 6 months

41,667 IQD/month 50,000

when paid yearly

Paid as 500,000 IQD yearly

You save 100,000 IQD

37,500 IQD/month 50,000

when paid every two years

Paid as 900,000 IQD every 2 years

You save 300,000 IQD

30 rooms · 4 users

Start your free trial

10 days free · no card needed

  • ✓ "Today" front-desk screen: arrivals, departures and cleaning in one tap
  • ✓ Check-in/check-out
  • ✓ Reservations & PDF invoices
  • ✓ Group bookings + Rate plans
  • ✓ Direct online booking page (no commission)
  • ✓ Works on phones as an app, and shows the last saved copy when the internet drops
  • ✓ Guest registry
  • ✓ Basic housekeeping module
  • ✓ Maintenance with photos and an assigned technician
  • ✓ Hotel expenses + Other income (breakfast, laundry for visitors)
  • ✓ Breakfast (included or extra) and the restaurant settlement
  • ✓ Group and pilgrimage bookings with automatic room assignment
  • ✓ Company billing and company receivables
  • ✓ Guest registration card and a receipt for every payment
★ Recommended

Pro

Mid-size and pilgrim hotels

75,000 IQD/month

Paid as 450,000 IQD every 6 months

62,500 IQD/month 75,000

when paid yearly

Paid as 750,000 IQD yearly

You save 150,000 IQD

56,250 IQD/month 75,000

when paid every two years

Paid as 1,350,000 IQD every 2 years

You save 450,000 IQD

80 rooms · 10 users

Start your free trial

10 days free · no card needed

Everything in Basic, plus:

  • ✓ Automatic VIP
  • ✓ Financial reports + CSV export (Excel-compatible)
  • ✓ Advanced housekeeping log + "My rooms today" list for each housekeeper
  • ✓ Inventory: supplier purchases at average cost, stock counts, what to buy, and stock value
  • ✓ Staff & attendance management
  • ✓ Activity log
  • ✓ Monthly payroll system (multi-currency staff supported) + Payroll CSV export

Enterprise

Large hotels and resorts

150,000 IQD/month

Paid as 900,000 IQD every 6 months

125,000 IQD/month 150,000

when paid yearly

Paid as 1,500,000 IQD yearly

You save 300,000 IQD

112,500 IQD/month 150,000

when paid every two years

Paid as 2,700,000 IQD every 2 years

You save 900,000 IQD

120 rooms · 15 users

More than 120 rooms? Contact us for a custom offer

Start your free trial

10 days free · no card needed

Everything in Pro, plus:

  • ✓ Event & meeting hall rental
  • ✓ Hotel restaurant: tables and halls, kitchen screens and tickets, takeaway and discounts, charged to the room or paid on the spot
  • ✓ Pool: swim sessions with capacity (men / women / families), day passes, memberships
  • ✓ Spa: appointments by therapist and room, commission, room bill or pay now
  • ✓ Outlets (café, gym, laundry…): price list, staff and report for each, laundry tickets and gym memberships
  • ✓ Several stores: main and restaurant store, transfers, stock requests, store keeper
  • ✓ Fingerprint attendance, live from the device, with shifts and a lateness and overtime report
  • ✓ Real double-entry accounting (trial balance, balance sheet, ledger)
  • ✓ Full initial setup
  • ✓ Guaranteed support in under 12 hours
Accepted payment methods: Cash Card ZainCash Qi Card Al-Rafidain Bank First Iraqi Bank (FIB)
Compare all features in detail
Basic
Pro
Enterprise
Rooms
Up to 30
Up to 80
Up to 120
Users
4
10
15
Check-in/check-out
✓
✓
✓
Reservations & PDF invoices
✓
✓
✓
Guest registry
✓
✓
✓
Room status tracking (available/dirty/occupied/maintenance)
✓
✓
✓
"Today" screen and pages that refresh themselves
✓
✓
✓
Book by tapping an empty calendar cell
✓
✓
✓
Search by reservation or invoice number
✓
✓
✓
Maintenance with photos and an assigned technician
✓
✓
✓
Guest registration card and a receipt for every payment
✓
✓
✓
Works on phones as an app, and shows the last saved copy when the internet drops
✓
✓
✓
Breakfast (included or extra) and the restaurant settlement
✓
✓
✓
WhatsApp booking confirmation
✓
✓
✓
Group bookings
✓
✓
✓
Rate plans
✓
✓
✓
Group and pilgrimage bookings with automatic room assignment
✓
✓
✓
Company billing and company receivables
✓
✓
✓
Direct online booking page (no commission)
✓
✓
✓
Waitlist
✓
✓
✓
Custom permissions for each staff type and each person
✓
✓
✓
Built-in user guide in Arabic, Kurdish and English
✓
✓
✓
Automatic VIP
-
✓
✓
Financial reports
-
✓
✓
CSV export (Excel-compatible)
-
✓
✓
Budget vs actual (per expense category)
-
✓
✓
Advanced housekeeping log
-
✓
✓
"My rooms today" list for each housekeeper
-
✓
✓
Room inspection after cleaning (room supervisor)
-
✓
✓
Inventory: supplier purchases at average cost, stock counts, what to buy, and stock value
-
✓
✓
Hotel expenses
✓
✓
✓
Other income (breakfast, laundry for visitors)
✓
✓
✓
Staff & attendance management
-
✓
✓
Activity log
-
✓
✓
Monthly payroll system (multi-currency staff supported)
-
✓
✓
Payroll CSV export
-
✓
✓
Event & meeting hall rental
-
-
✓
Hotel restaurant: tables and halls, kitchen screens and tickets, takeaway and discounts, charged to the room or paid on the spot
-
-
✓
Daily breakfast board in the restaurant: attendance per room and a report that is signed off
-
-
✓
Pool: swim sessions with capacity (men / women / families), day passes, memberships
-
-
✓
Spa: appointments by therapist and room, commission, room bill or pay now
-
-
✓
Outlets (café, gym, laundry…): price list, staff and report for each, laundry tickets and gym memberships
-
-
✓
Several stores: main and restaurant store, transfers, stock requests, store keeper
-
-
✓
Fingerprint attendance, live from the device, with shifts and a lateness and overtime report
-
-
✓
Guest ID and passport scans stored encrypted and deleted automatically 30 days after departure
-
-
✓
A sales team account that books rooms and halls only
-
-
✓
Real double-entry accounting (trial balance, balance sheet, ledger)
-
-
✓
Accrual-basis accounting (opt-in)
-
-
✓
Accounting export to QuickBooks / Xero / Zoho
-
-
✓
Full initial setup
-
-
✓
Guaranteed support in under 12 hours
-
-
✓
  • We help you over WhatsApp, and one of our partners can visit you at your hotel
  • Your data is yours, backed up daily
  • Support in Arabic and Kurdish
  • Ibtikaar Labs, an Iraqi team in Erbil

Running more than one hotel? Available on every plan: contact us to link your accounts

Frequently asked questions

Is my data safe?

We take an automatic backup every day, and the manager can download a full copy of the hotel's data at any time. Each hotel's data is kept separate from every other hotel.

What happens when the internet drops?

Your key screens stay visible from the last saved copy, and you can install Diwan on your phone as an app. New changes can't be saved until the connection returns.

How long does it take to start?

Register, add your rooms and prices, and take bookings the same day. On the Enterprise plan we set the system up and train your team.

What is support like?

Message us on WhatsApp in Arabic or Kurdish and we reply in under 24 hours.

Can I take local payment methods?

Yes. Diwan records cash, card, ZainCash, Qi Card, Al-Rafidain Bank and First Iraqi Bank payments.

I have groups and pilgrim convoys. Does it fit?

Yes. Group and convoy booking is on every plan, with room allocation and one combined invoice for the paying party.

Can I manage more than one hotel?

Your accounts can be linked so you switch between your hotels with one login; each hotel has its own subscription.

What if I want to stop later?

You can download a full copy of your data at any time, and your data is kept for a period after the subscription ends before it is deleted.

Who can try it free?

The 10-day free trial is open to every real hotel. We review sign-ups, and accounts with fake or placeholder data may be removed without notice.

Which plan fits my hotel?

Answer 9 short questions and we will suggest the plan that fits your number of rooms, staff and the features you need.

Does Diwan connect to Booking.com?

Not yet. You record Booking, Agoda and other reservations as a booking source so you know where guests come from, and you get a direct booking page for your hotel with no commission.

Does it work with a fingerprint device?

Yes, on the Enterprise plan. ZKTeco devices that support sending over the internet push attendance to Diwan automatically, with shifts and a lateness and overtime report. Send us your device model and we will confirm it.

Find my plan

Ready to start?

Register your hotel now and get going in minutes, or message us on WhatsApp with any question

Start your free trial